Our passion for gaming drives us to develop high-quality games and solutions crafted for entertainment and performance that exceed our client's expectations.
Habanero is always on the lookout for the best talents.
If you are passionate about the iGaming industry then we need to hear from you!
We are looking for a passionate Account Manager to join our Malta team.
The candidate needs to be a team player, confident and has a "can-do"
attitude towards tasks and challenges, and a desire to constantly learn
about our products and services while keeping your pulse on current
As the key contact point with our clients, you will need to identify both
new and current customers' needs to support their operations proactively.
Manage a portfolio of clients by delivering a great customer
experience to build relationships, discover opportunities, and maximise the
potential of each partnership. Create and develop strong relationships with
each customer based on trust and professionalism. Active communication to
understand the client's needs and requirementsto become a strategic partner
in proposing and delivering solutions. Excellent knowledge of the product to
tailor the solutions to each customer, thus creating added value. Monitor and
review each client's main KPIs to offer a tailormade marketing strategy to
improve the overall performance. Own your customers' queries and requests
and deliver solutions in a seamless and timely manner through liaising with both
customers and colleagues.
Proven track record of success in customer service within the iGaming industry
Active listener with strong communication and presentation skills inside and
outside of the company with various levels of management. Self-driven with a
natural desire and a positive attitude to create long-lasting and trustworthy
relationships with clients. High level of attention to detail, planning, and
organisation skills with a focus on career development. Willingness and ability
to travel. Fluency in spoken and written English, another European language,
will be a plus.
Habanero Systems Limited is licensed and regulated by the Malta Gaming Authority, licence number MGA/B2B/643/2018 (Service (B2B) - A licence to provide a supply in a business-to-business capacity) and Romania Gaming Authority - ONJN, licence Nr.2111/29.09.2020 (Clasa a II-a).